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View compareWhat to expect when you place an order
1
Order Placed
You'll be sent an order confirmation email straight away.
2
Fabrication
We'll begin creating a beautiful bespoke piece of furniture.
3
Schedule Delivery
You'll receive an exact delivery date and timeslot to accept.
4
Delivery
We'll deliver your new furniture straight to you.
Frequently Asked Questions
WHICH COUNTRIES DO YOU SHIP TO?
We ship across mainland Australia.
At Distinctive Interior, we take great pride in the artisanal craftsmanship of our custom wooden furniture. Each item is carefully handmade by our expert artisans with meticulous attention to detail. To ensure the safe and reliable delivery of our beautiful pieces, we’ve chosen to limit our shipping to customers within Australia.
Why we ship only within Australia
Our choice to restrict shipping to Australia is motivated by our commitment to maintaining the highest standards of quality and customer satisfaction. By focusing our shipping efforts domestically, we can better manage the delivery process and ensure that your bespoke furniture arrives in impeccable condition.
HOW MUCH WILL SHIPPING COST?
We offer fast and free shipping for all orders to METRO VIC, NSW, QLD, SA & ACT (excluding WA, Tasmania and external territories).
Shipping charges may apply to smaller orders or locations outside mainland Australia.
FOR REGIONAL DELIVERY, PLEASE CONTACT US PRIOR TO PLACING YOUR ORDER.
MAINTENANCE & CARE TIPS
Regular Dusting: Keeping your furniture clean and free from debris is essential for preserving its beauty. Dust can accumulate and make surfaces appear dull. Use a soft cloth or feather duster to gently remove dust and maintain the pristine look of your bespoke furniture.
Protecting Surfaces: To safeguard your furniture from heat and spills, always use coasters and placemats. Hot dishes or cups placed directly on a wooden dining table can damage the finish or leave marks. Coasters create a protective barrier, while placemats help prevent stains and spills during meals.
Enhancing Wood's Natural Lustre: Over time, wooden surfaces may lose their shine due to factors like sunlight and moisture. To restore and maintain their natural beauty, apply furniture polish or wax regularly. These products nourish the wood, enhance its colour, and give it a renewed sheen.
Maintenance Tips for Your Distinctive Interior Furniture:
- Dust regularly with a soft cloth or feather duster to keep surfaces clean.
- Use coasters to shield against heat damage.
- Place placemats under plates and glasses to avoid stains.
- Apply polish or wax periodically to enhance shine and protect the wood.
By following these straightforward maintenance practices, you can ensure your bespoke furniture remains elegant and durable for years to come.
HOW LONG DOES IT TAKE TO CRAFT BESPOKE FURNITURE?
The time required to craft your bespoke wooden furniture at Distinctive Interior varies based on several factors, such as design intricacy, material availability, and our current production schedule. Each piece is carefully handcrafted, demanding significant time and attention to detail.
Typically, the process takes between four to six weeks, though many orders are completed sooner. Once you place your order, we will provide you with an estimated delivery timeframe.
WHAT IS YOUR WARRANTY POLICY?
2 YEAR WARRANTY
At Distinctive Interior, we are committed to the excellence and longevity of our bespoke wooden furniture. Every piece is meticulously crafted with top-quality materials and skilled techniques to meet the highest standards. We provide a 2-year warranty covering manufacturing defects. Should you experience any issues with your furniture, please contact our customer support team, and we will be happy to help resolve any concerns.
For any further questions or additional support, feel free to reach out to our approachable customer support team. We are dedicated to making your experience with Distinctive Interior and our custom furniture outstanding in every way.