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Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Privacy Policy

Effective Date: 02 February, 2024

1. Introduction

Distinctive Interior ("we," "our," "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Personal Information We Collect

We collect personal information that is necessary for us to conduct our business. This may include:

  • Contact Details: Name, email address, phone number, and mailing address.
  • Transactional Information: Details of purchases or orders, payment information, and delivery addresses.
  • Technical Data: IP address, browser type, and operating system when you visit our website.
  • Marketing Preferences: Preferences regarding communication and promotional material.

3. How We Collect Your Personal Information

We may collect personal information from you in the following ways:

  • Directly from You: When you provide information through our website, make a purchase, or interact with us via email or phone.
  • Automatically: Through cookies and other tracking technologies when you visit our website.
  • Third Parties: From our service providers and partners who help us operate our business and provide services to you.

4. How We Use Your Personal Information

We use your personal information for the following purposes:

  • To Provide Services: To process your orders, deliver products, and manage your account.
  • Customer Support: To respond to inquiries, provide customer support, and resolve issues.
  • Marketing: To send you promotional materials, newsletters, and updates about our products and services. You may opt out of marketing communications at any time.
  • Improvement of Services: To improve our products, services, and website based on your feedback and usage patterns.

5. Disclosure of Your Personal Information

We may disclose your personal information in the following circumstances:

  • Service Providers: To third-party service providers who assist us in operating our business, such as payment processors, delivery companies, and IT service providers.
  • Legal Requirements: To comply with legal obligations, such as responding to lawful requests from regulatory authorities or enforcing our terms and conditions.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business.

6. Data Security

We implement reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

7. Access and Correction

You have the right to access and correct your personal information held by us. To make a request, please contact us using the details provided below. We will respond to your request in a timely manner and may ask for verification of your identity.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website and tailor our services to you. You can manage or disable cookies through your browser settings, but this may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Distinctive Interior

Email: hello@distinctive-interior.com.au
Phone: (02) 7257 0559
Address: 20-40 Meagher St, Chippendale, Sydney, NSW, 2008

12. Complaints

If you believe that we have not complied with our privacy obligations or the Australian Privacy Principles, you may lodge a complaint with us using the contact details provided above. We will investigate and respond to your complaint in accordance with applicable laws.

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